Privacybeleid
PRIVACY POLICY
Last Updated: 14-06-2026
At Elviore, we highly value the protection of your personal data. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding your personal information.
This Privacy Policy has been prepared in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws within the European Union.
1. Data Controller
The controller responsible for processing personal data is:
Elviore
The Netherlands
Email: info@elviore.eu
2. What Personal Data Do We Collect?
We may collect the following personal data:
Identification Information
- First and last name
- Company name (if applicable)
Contact Information
- Email address
- Telephone number
- Billing address
- Shipping address
Order Information
- Purchased products
- Order number
- Payment information
- Invoice information
Technical Information
- IP address
- Browser information
- Device information
- Visited pages
- Date and time of visit
Marketing Information
- Newsletter subscriptions
- Preferences and interests
3. Why Do We Process Personal Data?
We process personal data solely for the following purposes:
Performance of a Contract
- Processing orders
- Delivering products
- Customer support
- Processing payments
Legal Obligations
- Accounting
- Administration
- Tax obligations
Improving Our Services
- Website analytics
- Optimizing our webshop
- Improving products and services
Marketing Purposes
- Sending newsletters
- Informing customers about promotions and new products
Where required by law, we will obtain your consent before sending marketing communications.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Legal obligation
- Consent
- Legitimate interest
5. Data Retention
We do not retain personal data longer than necessary for the purposes for which it was collected.
Certain data may be retained for longer periods where required by law, such as accounting records which may be retained for up to seven years.
6. Sharing Personal Data
We never sell personal data to third parties.
Personal data may be shared only with:
Payment Service Providers
For processing payments.
Shipping Partners
For delivering orders.
IT and Software Providers
For website hosting, webshop management, and technical support.
Government Authorities
Where required by law.
Where necessary, we enter into data processing agreements with service providers who process personal data on our behalf.
7. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, including:
- EU Standard Contractual Clauses (SCCs)
- Adequacy Decisions issued by the European Commission
- Other legally approved safeguards
8. Security
We implement appropriate technical and organizational measures to protect personal data against:
- Loss
- Misuse
- Unauthorized access
- Unauthorized disclosure
Our website uses secure SSL/TLS encryption.
9. Your Rights
Under the GDPR, you have the following rights:
Right of Access
You may request access to the personal data we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request the deletion of your personal data.
Right to Restrict Processing
You may request restriction of the processing of your personal data.
Right to Data Portability
You may request a copy of your personal data in a structured format.
Right to Object
You may object to certain types of processing.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
Requests can be submitted via:
[Email Address]
We will respond within the legally required period of one month.
10. Newsletter
If you subscribe to our newsletter, we may use your email address to send:
- Product updates
- Promotions
- News and announcements
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
11. Cookies
Our website uses cookies and similar technologies.
For more information, please refer to our Cookie Policy.
12. Minors
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors without parental or legal guardian consent.
13. Complaints
If you have concerns regarding the processing of your personal data, please contact us first.
You also have the right to lodge a complaint with the relevant supervisory authority in your country of residence.
For customers in the Netherlands, complaints may be submitted to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
14. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
The most recent version will always be published on our website.
15. Use of Shopify
Our webshop is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
When you visit our webshop or place an order, certain personal data may be processed through Shopify, including:
- Name
- Address details
- Email address
- Telephone number
- Payment information
- IP address
- Order information
Shopify processes this data in accordance with its own privacy practices and applicable laws.
16. Payment Providers
We use third-party payment providers to process payments.
Depending on the payment method selected, personal data may be shared with providers such as:
- PayPal
- Credit card processors
- Banks
These providers process personal data solely for payment processing purposes.
17. Shipping Partners
To deliver your order, we may share necessary personal data with shipping providers, including:
- Name
- Address
- Postal code
- City
- Country
- Telephone number (if required)
18. Automated Decision-Making
We do not make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
19. Payment Security
We do not store complete credit card or payment card information on our own systems.
Payments are processed through secure and certified payment service providers.
20. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact: